Heather Hankins has lived in Colorado most of her life, growing up in a small town in northern Colorado. She has been involved in the real estate industry for over 16 years. Heather was honored with the Affiliate of the Year award from the South Metro Denver Realtor Association in 2005 for her contributions while working in the title industry. Her over 16 years of experience and knowledge of the title insurance side of real estate helps both buyers and sellers through the real estate closing process.
What has changed since you got into real estate?
The market is much different. We were just coming off of the market crash in 2008, so there were a ton of foreclosures and short sales happening. I think it was a great time to learn and has helped with dealing with all the challenges in our current market.
Why did you get into real estate?
I had a great opportunity to come work with Todd, but I had been thinking about it for about 4 or 5 years prior. I truly love homes and looking at homes and being able to help someone get into the home they want is really heartwarming.
What are three career lessons you’ve learned thus far?
I think the biggest is to not take things personally, which for me is really hard because I’m a pretty emotional person. But, I have learned that when your clients are really mad or upset about something, they are typically not mad at you, but simply mad at the situation.
What is your proudest moment at Madison?
Many proud moments, but being a Golden Key Winner is among the top.
What are 3 words you would use to describe Madison?
Collaborative, Family-oriented, Friendly
What separates Madison from the competition?
Their ability to stay on top of trends in real estate and grow with those changes.
What are your hopes for the real estate industry?
That we can stay relevant to buyers and sellers and that technology won’t take over the “human” factor of our business.
What is your favorite neighborhood in Denver and why?
I have a lot of favorites, but like many people, I like Wash Park and I also love all the old, historic homes along 6th Ave east of Colorado Blvd. (Hilltop & Crestmoor).
What is the most satisfying moment in your workday?
When I know I have done something special (like win them the deal) for my clients and they are super excited, or super happy.
What’s one tool you can’t do without?
My phone. You can pretty much do anything from your cell phone, including writing a contract if you have to.
If you had to prepare one meal, every day for the rest of your life, what would it be?
Any kind of Mexican food.
Before working at Madison what was the most unusual or interesting job you’ve ever had?
I worked for a large bank right out of college and I worked in the loan department. One of the things I had to do was pull up the flood maps and look to see if a property was in a floodplain or not. This was before everything was online, so I literally had to find the property on this huge maps. Not super interesting, but I learned a lot about flood plains!
What do you do on your days off?
Spend time with my husband and sons either just hanging out and going for a walk with our dogs, going skiing (when there is snow) or playing golf. I am a “homebody” so on a cold day I love to just hang out and read a good book.
What organizations are you involved in outside of work?
I am heavily involved with the South Metro Denver Realtor Association. I am on the Board of Directors and also serve this year as Vice Chair.
What are your three most overused words/phrases?
“It’s all good”, seriously I say it all the time.
What is the one thing, you can’t live without?